Privacy policy
TNG PRINTS LLC U.S. PRIVACY POLICY
Last Updated: June 30, 2026
This Privacy Policy describes how TNG PRINTS LLC and its affiliates (referred to as “TNG PRINTS”, “our”, “we” or “us” in this Policy) collect, use, share, and protect your personal information, what choices you have relating to your personal information, and how you can contact us.
1. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy (“Policy”) applies to the personal information that TNG PRINTS LLC collects and processes when you interact with us as a customer, including when you interact with our websites, digital experiences, order forms, online or offline promotions, or one of our other products or services, all of which are part of TNG PRINTS’s “Platform” (including tngprints.com) and direct to this Privacy Policy. This Policy also applies to the personal information that TNG PRINTS processes when you subscribe to receive marketing communications from us, communicate with us via our Platform, or participate in contests, giveaways, and customer surveys.
This Policy does not apply to your personal information if you work for us as an employee or independent contractor, apply for a job at TNG PRINTS, or interact with third-party partners or websites that are linked to or accessible from our Platform.
2. PERSONAL INFORMATION WE COLLECT
TNG PRINTS collects personal information directly from you, automatically when you use our Platform or interact with us, and from trusted third parties.
Personal Information Collected Directly from You:
Identifiers: We collect personal information from you such as your name, telephone number, email address, password, shipping address, and billing address. When you make a purchase or place a custom order, we collect your payment or credit card information through secure, encrypted payment processors.
Commercial Information: We collect information about your purchases, custom order specifications, design file uploads, product favorites, and items that you view or add to your cart.
Communications: When you communicate with us for quotes, customer support, or design consultations, we collect your contact details and keep a record of the communications along with our responses. We also maintain records of information you post on our social media channels.
Personal Information We Derive or Collect Automatically:
Device and Online Activity Information: When you interact with tngprints.com, we collect technical information about your device including your IP address, unique device identifiers, browser type, operating system, and system settings. We use cookies, log files, pixel tags, and similar tracking technologies to automatically monitor your interaction with our website, including links clicked, pages viewed, searches, and items added to your cart.
Location Information: We may derive your general, approximate location through your IP address to assist with shipping calculations and regional logistics.
3. HOW AND WHY WE USE YOUR INFORMATION
TNG PRINTS processes personal information for the following business and commercial purposes:
To Provide Services and Fulfill Orders: We use your personal information to fulfill custom apparel and printing orders, process payment transactions, ship products, and handle customer service requests or design approvals.
To Communicate and Market: We use your contact details to send updates about your orders and quotes. With your consent, we may also send you marketing communications, newsletters, and promotional offers regarding new apparel blanks, printing options, or seasonal discounts.
For Research and Improvement: We use information to evaluate and improve our printing services, website performance, customer experience, and product offerings.
To Protect Our Business and Rights: We use information to protect our operations, detect and prevent fraud or unauthorized activities, enforce our terms of use, and protect the safety and legal rights of our business and clients.
To Comply with Legal Obligations: We may use your personal information as part of legal proceedings or to comply with applicable laws, court orders, or governmental requests.
4. HOW WE DISCLOSE AND SHARE PERSONAL INFORMATION
TNG PRINTS does not sell your personal information to third parties for money or commercial compensation. We disclose personal information to the following types of recipients:
To Service Providers and Vendors: We disclose personal information to trusted service providers who perform operations on our behalf, including payment processors, shipping and logistics carriers, web hosting platforms, and email distribution services.
To Third-Party Advertising and Social Networks: We make information collected via cookies and tracking technologies available to third-party advertising companies to serve relevant announcements and measure our marketing campaigns. Under certain state laws, making this data available for tailored advertising may be legally defined as a "sale" or "sharing" for cross-context behavioral advertising. You can manage or opt out of these tracking preferences through your browser settings.
Business Partners and Transfers: We may share personal information in connection with any proposed or actual merger, financing, acquisition, or sale of company assets.
Legal Authorities: We disclose personal data to courts, regulators, or law enforcement when necessary to comply with legal processes, defend against third-party claims, or assist in fraud prevention.
5. RETENTION OF PERSONAL INFORMATION
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including satisfying any legal, accounting, accounting audits, or compliance requirements. Transaction and purchase information is retained separately as required by law for tax, accounting, and warranty purposes.
If you maintain an online customer profile with us, it will remain active until you request its deletion or it faces extended structural inactivity, at which point account details are securely removed.
6. MANAGING YOUR PRIVACY RIGHTS AND CHOICES
Depending on your state of residence (such as California, Oregon, or Virginia), you may have specific rights regarding your personal information under local laws. TNG PRINTS voluntarily recognizes these foundational rights for our customers:
Right to Know and Access: You may request to know what categories and specific pieces of personal information we have collected about you and request an electronic copy.
Right to Correct: You may request that we correct inaccurate or incomplete personal information.
Right to Delete: You may request the deletion of your personal information, subject to certain legal exceptions (such as open orders or mandatory tax records).
Right to Opt-Out: You can opt out of receiving direct marketing emails by clicking the "unsubscribe" link in any promotional message.
To exercise any of these privacy rights or express concerns about your data, please contact us directly at [Your Privacy/Support Email, e.g., support@tngprints.com].
7. CHILDREN’S PRIVACY
We do not knowingly collect or maintain personal information from children under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us immediately so we can delete it from our systems.
8. QUESTIONS, FEEDBACK, AND CONTACT INFO
We welcome your questions and feedback regarding our privacy practices. If you wish to update your profile, submit a data request, or seek a quote modification, please reach out to us:
TNG PRINTS LLC
Website: tngprints.com
Email: tngprints.com